Your privacy is our responsibility

1. Introduction and Applicability

77bad is a secure and reliable online casino and sports betting platform operated for users in Bangladesh. The privacy and protection of your personal information is our top priority.

This privacy policy ("Policy") describes how 77bad collects your information, the purposes for which it is used, with whom it may be shared, and how your information is kept secure. This policy applies to our website, application, and all related services.

By registering an account, logging in, or using any service on the 77bad platform, you are considered to have accepted the terms of this policy. If you disagree with any part of this policy, please refrain from using our services.

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2. What Information We Collect

We may collect the following types of information through various means:

2.1 Information You Provide Directly

When you create an account or log in to 77bad, we collect:

• Full name and date of birth
• Email address and mobile number
• Password (stored in encrypted form)
• Payment information (bKash, Nagad, Rocket, or bank account number)
• Documents required for identity verification (national ID card or passport)

2.2 Automatically Collected Information

When you use our platform, the following information may be collected automatically:

• IP address and device identifier
• Browser type, version, and operating system
• Activity logs on the platform (login time, game history, betting activity)
• Information obtained through cookies and similar tracking technologies
• Referral source information (where you came from before visiting our site)

2.3 Information Received from Third Parties

For identity verification or fraud prevention, we may sometimes verify information from trusted third-party sources. Information collected in this context is also governed by this policy.

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3. Purposes for Using Your Information

77bad uses your information for the following legitimate purposes:

1. Account management: To create, verify, and keep your account secure.
2. Service delivery: To smoothly operate gaming, betting, deposit, and withdrawal services.
3. Identity verification: To complete the "Know Your Customer" (KYC) process and prevent access by minors.
4. Fraud and money laundering prevention: To detect and prevent suspicious activity.
5. Customer support: To respond to your complaints and questions and resolve issues.
6. Personalized experience: To improve your platform experience according to your preferences.
7. Communication: To send important security notices, transaction confirmations, and relevant updates.
8. Legal compliance: To comply with applicable laws and regulations.
9. Platform improvement: To resolve technical issues and improve the quality of our services.

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4. Information Sharing and Disclosure

77bad does not sell or rent your personal information. However, information may be shared in the following limited circumstances:

4.1 Service Providers

We work with trusted third-party service providers who assist in operating our platform — such as payment processors, identity verification services, and technology infrastructure providers. These parties use information only for contracted purposes and follow strict confidentiality rules.

4.2 Legal Requirements

We may be legally required to disclose information in response to a court order, legal process, or legitimate demand from a government authority.

4.3 Business Changes

In the event of a merger, acquisition, or asset transfer, your information may be transferred. In such circumstances, we will notify you in advance and ensure that the new party provides the same level of protection as this policy.

4.4 With Your Consent

For any purpose beyond the cases above, we will obtain your explicit consent before sharing your information.

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5. Cookies and Tracking Technologies

The 77bad website uses cookies and similar technologies that improve your browsing experience and ensure the smooth functioning of the platform.

5.1 Types of Cookies

• Essential cookies: Necessary for the core functionality of the site — maintaining login status, storing security tokens, etc.
• Functional cookies: Help remember your preferences, language, and account settings.
• Analytics cookies: Used to understand how users interact with the platform, which helps us improve our services.

You can control or disable cookies by changing your browser settings. However, disabling essential cookies may limit some features of the platform.

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6. Data Security Measures

77bad applies industry-standard security measures to protect your information:

• SSL encryption: All data exchanged between you and our servers is secured with 256-bit SSL/TLS encryption.
• Password hashing: Your password is never stored directly; it is converted using a strong cryptographic hashing process.
• Access controls: Only authorized personnel may access user data for specific needs and under strict policies.
• Regular security audits: We regularly conduct vulnerability testing and security assessments.
• Data backups: Secure backups of data are maintained so that your information is not lost in any unexpected event.

However, no method of transmitting information over the internet is 100% secure. We strive for the highest level of protection, but complete security cannot be guaranteed.

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7. Data Retention Period

We retain your information for as long as legally required or as necessary to fulfill the purposes described in this policy.

• Active account data: For the entire duration the account remains active.
• After account closure: Financial transaction and compliance-related data will be retained according to applicable legal time limits.
• KYC documents: Identity verification documents are retained in accordance with prescribed regulations.
• After withdrawal of marketing consent: Marketing communications are stopped immediately.

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8. Your Rights

77bad recognizes and respects the following rights you have regarding your information:

• Right of access: You have the right to know what information we hold about you.
• Right to rectification: You may request correction of your information if it is inaccurate or incomplete.
• Right to erasure: In certain circumstances you may request deletion of your information (however, some information may not be deletable due to legal obligations).
• Right to restrict processing: In certain cases you may request that the use of your information be restricted.
• Right to portability: You may request your information in a structured, machine-readable format.
• Right to object: You may object to the use of your information for specific purposes.
• Right to withdraw consent: You may withdraw consent for any data processing carried out on the basis of consent at any time.

To exercise these rights, please contact our support team.

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9. Protection of Minors

77bad is for individuals aged 21 and above only. We do not knowingly collect any personal information from minors. An age verification process is followed during account creation. If we become aware that a minor has created an account, we will immediately delete that account and the associated information.

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10. International Data Transfers

Our servers and third-party service providers may be located outside Bangladesh. In such cases, your information may be transferred to another country. We ensure that appropriate safeguards are maintained for such transfers and that your information remains protected in accordance with this policy.

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11. Third-Party Links and Services

The 77bad platform includes services from game providers such as Pragmatic Play, Evolution Gaming, PG Soft, Spribe, JILI, and other technology partners. These third parties may have their own privacy policies, for which 77bad is not responsible. We advise you to review the privacy policies of these parties.

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12. Changes to This Policy

77bad may update this privacy policy from time to time. For significant changes, we will notify you by email or through a notice on the platform. The effective date of the revised policy will be displayed at the top of the page.

Continued use of the platform after changes indicates that you have accepted the updated policy. If you do not agree with the changes, you have the right to close your account.

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13. Contact

If you have any questions or comments about this privacy policy, or any requests regarding your information, please contact us: